and resolution of English and German IT Service Management (ITSM) VIP and end-user support requests Be responsible development teams in constantly improving our Endpoint Management platforms stability and availability Work with Change and Problem management) Plan and execute maintenance tasks (change management) Plan and execute lifecycle tasks (technical lifecycle, change management) Resolve incident tickets Analyse and resolve Directory/Azure Active Directory Exposure to device management (SCCM, Workspace One, Microsoft Intune etc) Exposure
offices. The Incident Coordinator will responsible to manage and coordinate incidents and requests from initiation A Service Desk Agent is responsible for the management of incidents and requests in order to achieve achieving resolution within SLA. This extends to the management and coordination of a request until total closure specifically logged and therefore, are required to manage the incident during the incident lifecycle Act of incidents to IT internal management or to external 3rd Party Management if required to resolve and
Handling of incidents according to GROUP processes. Management/Coordination of Incidents across several internal external support organisations Config management & Service management Active participation in Agile ceremonies in particular Incident , Problem Management, Configuration Management Any additional responsibilities environments Monitoring Assist with identification and management of risks Technical Knowhow on AWS/Azure
releases etc.) Incident-, problem- and change management Handling and fixing it-security issues Software 24h/7 Investigating new platforms for license management NB: By applying for this role, you consent Understanding and master PIC processes AGILE Project Management knowledge and work experience Experience in administrating components License services, administration, and management Software administration (e.g., software lifecycle/deployment) lifecycle/deployment) Software License Management, installation updates, etc. FLEXLM knowledge Any additional
Handling of incidents according to GROUP processes. Management/Coordination of Incidents across several internal external support organisations Config management & Service management Active participation in Agile ceremonies in particular Incident , Problem Management, Configuration Management Any additional responsibilities environments Monitoring Assist with identification and management of risks Technical Knowhow on AWS/Azure
Access Management. Service Management: Incidents Monitoring, manage SLAs, problem management reporting Logstash, Influx DB, Dynatrace, Oracle, Postgres, Management of Keys, Certificates and Secrets Dev: Java, Provide middleware support and configuration management for application dependant software i.e., Webservers
on premise and cloud platforms. Automate the management of infrastructure patches and maintenance. Work Provide middleware support and configuration management for application dependant software i.e., Webservers Access Management. Service Management: Incidents Monitoring, manage SLAs, problem management reporting Logstash, Influx DB, Dynatrace, Oracle, Postgres, Management of Keys, Certificates and Secrets Dev: Java,
clients are made of mostly Municipalities. Finance Management Maintain and reconcile petty cash expenditure Compile monthly and weekly reports Business Process Management Governance Adhere to financial and company policy Communicate potential legal issues and amendments to management. Maintain confidentiality. Operational Preparing Preparation of management accounts. Compiling monthly / bi-monthly / quarterly management account and key received. Capture all fixes relevant to Creditors. Manage and follow up on Creditor related transactions
for VDI Deployment Understanding GROUPs CA Data Management / “Follow the Data” as an VDI deployment approach automation topics (deployment/resource management/asset management) Defining specific engineering roles architectural design Perform housekeeping/monitoring/managing of the VDI platforms focusing on stability/performance specific cloud migration requests with a focus on VDIs Manage Problem, Incident and Change process for dedicated operation meetings. Coordinate external contractors. Manage security vulnerabilities. NB: By applying for
technical sales goals and have a passion for water management. You excel building strong client relationships updates to management. Where you'll be doing it: Committed to advancing sustainable water management practices to travel to client sites required and you would manage clients in Limpopo, Mpumalanga, Eswatini and Malawi businesses is required. Proficiency in contract management and solution selling and proficient in English