development and support environments Monitoring Assist with identification and management of risks Technical
and cooperation with relevant interface partners Assist data base operations team application teams with
modules Initial focus on master data. Ability to assist with problem identification and possible solution
Monitoring and alerting Debugging and troubleshooting Assist with identification of risks NB: By applying
and support environments Monitoring and alerting Assist with identification of risks
(Change Management) tasks and tickets as required Assist user departments in drafting system requirement
helpful, responsive behavior and willingness to assist the users at all times Ensure 98% of all calls
ng>POLICIES AND PROCEDURES