releases etc.) Incident-, problem- and change management Handling and fixing it-security issues Software 24h/7 Investigating new platforms for license management NB: By applying for this role, you consent Understanding and master PIC processes AGILE Project Management knowledge and work experience Experience in administrating components License services, administration, and management Software administration (e.g., software lifecycle/deployment) lifecycle/deployment) Software License Management, installation updates, etc. FLEXLM knowledge Any additional
Handling of incidents according to GROUP processes. Management/Coordination of Incidents across several internal external support organisations Config management & Service management Active participation in Agile ceremonies in particular Incident , Problem Management, Configuration Management Any additional responsibilities environments Monitoring Assist with identification and management of risks Technical Knowhow on AWS/Azure
for VDI Deployment Understanding GROUPs CA Data Management / “Follow the Data” as an VDI deployment approach automation topics (deployment/resource management/asset management) Defining specific engineering roles architectural design Perform housekeeping/monitoring/managing of the VDI platforms focusing on stability/performance specific cloud migration requests with a focus on VDIs Manage Problem, Incident and Change process for dedicated operation meetings. Coordinate external contractors. Manage security vulnerabilities. NB: By applying for
proposed system solution to IT Project Manager / Leader and User Management or System owner. Develop systems and delivery updates to the Delivery Assurance Manager when required. Setting up of relevant meetings user stories and tasks with the feature team. Managing and overseeing the technical progress of the feature Increment with the Team Lead and Delivery Assurance Manager. Taking ownership of delivery. Identifying issues address accordingly with the Delivery Assurance Manager. Mentoring and upskilling of the feature team members
the accuracy of information in a timely manner. Manage , coordinate, and track the customer service team operation. Generate daily, weekly, and monthly management reports. Prioritise customer queries and ensure capabilities and experience. Active performance management of operational teams. Undertake any additional or responsibilities as reasonably expected by management. Contribute to a culture of service excellence requirements and service level agreements and actively manage adherence to schedule. Comply with standard operating
the accuracy of information in a timely manner. Manage , coordinate, and track the customer service team operation. Generate daily, weekly, and monthly management reports. Prioritise customer queries and ensure capabilities and experience. Active performance management of operational teams. Undertake any additional or responsibilities as reasonably expected by management. Contribute to a culture of service excellence requirements and service level agreements and actively manage adherence to schedule. Comply with standard operating
years post qualification hands on experience on managing a range of infrastruture based projects on site site and office based activities includes the management of direct labour and subcontractors, producing
proposed system solution to IT Project Manager / Leader and User Management or System owner. Develop systems Requirements processing, gathering, analysis, management and communication. Document requirements in appropriate methodology followed. Assist with identification and management of risks. Frontend Technologies: Angular 10,
Setting up the organization structure of Materials Management and perform all relevant configurations for example Fiori Agile QUALIFICATIONS/EXPERIENCE SAP Solution manager Experience in Configuration and Operations of SAP shooting and debugging skills. SAP Solution Manager Release Management Restful ABAP programming UI5, Fiori ADVANTAGEOUS
marketing and regulatory affairs. Functions Assists QA Manager with overseeing that vendors including service the schedule planned. Internal Audits Assists QA Manager with overseeing that internal audits are carried reports. Quality Systems Input and assist in management of the quality system. Assist with training for Documentation Control Ensures change control procedure is managed and controlled according to SOP P016 QAP and other operating procedures. Human Resources Advises QA Manager on requirements for overtime/shifts when deemed