operational quality for the assigned applications. Supports the product owner with operational issues. Prioritizes resources for the assigned systems and applications. supports the AWM Processes "Deliver & Operate IT Technology" applications. supports the LRE in post-mortem handling of major and critical incidents. supports the LRE in assigned tasks regarding the assigned applications. supports ITSCM tasks (e.g. IT emergency exercises) and
operational quality for the assigned applications. Supports the product owner with operational issues. Prioritizes resources for the assigned systems and applications. supports the AWM Processes "Deliver & Operate IT Technology" applications supports the LRE in post mortem handling of major and critical incidents supports the LRE in assigned tasks regarding the assigned applications supports ITSCM tasks (e.g. IT emergency exercises) and
COMMENCEMENT: As soon as possible ROLE: Application support for Application owners, including governance adherence Active Directory, VMWare. Provide VM0 Application support to all GROUP markets, globally. Ticket and change raised by users either telephonically or via email. Support Applications that cover a vast landscape - from Service Desk, hardware configuration and technical support. Fluent German-speaking, including Business reading
you FREE great training and induction program to support your development and growth. What we are looking In return we offer: Great training programme to support your learning within the business Prospects to
and CEO and will provide strategic leadership, support, and advisory services through the development and implementation of strategic initiatives that support the delivery of quality corporate services. Key implementation of a long-term ICT strategy that supports the organization's strategic direction. Ensure Corporate Services' performance measures that support the Entity's strategic objectives. Develop and
and CEO and will provide strategic leadership, support, and advisory services through the development and implementation of strategic initiatives that support the delivery of quality corporate services. Key implementation of a long-term ICT strategy that supports the organization's strategic direction. Ensure Corporate Services' performance measures that support the Entity's strategic objectives. Develop and
performing fixes per documented procedures or support-provided instructions. Event Monitoring ensures operational issues as 1st level support and notify appropriate support personnel for problem resolution by Operations or Incident Management. 1st level support of online business applications ensuring 24x7 availability
process owners Go-live preparation and post Go-live support Interaction with clients through meetings, calls troubleshooting issues for the system and providing support Executing the required changes through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CRs) and writing propose solutions to improve the support of (new) business processes Support the functional team with issues
possible ROLE: IT experience delivering operations support services Strong analytical and problem-solving a high attention to detail Provide Production Support (IT) for all GROUP Plants Be the telephone call shifts as part of a team providing 24 x 7 x 365 support Important: A clear criminal record is required
Proactively propose solutions to improve the support of (new) business processes. Providing business data for testing of user stories Execute and/or support testing activities, for example: unit testing, migration Go-Live preparation and post Go-Live Support Change Management – Manage changes and present holidays on implementation and operations (IT Support) related tasks. Flexibility to take up different