procedures, and quality standards. Identify and document areas for improvement in agent performance. Collaborate identify trends, patterns, and areas of improvement. Present findings to management and recommend actionable them into the QA/QC process. Compliance and Risk Management: Ensure that all customer interactions comply and training. Strong organizational and time management skills. Personal Attributes: High level of integrity
procedures, and quality standards. Identify and document areas for improvement in agent performance. Collaborate identify trends, patterns, and areas of improvement. Present findings to management and recommend actionable them into the QA/QC process. Compliance and Risk Management: Ensure that all customer interactions comply and training. Strong organizational and time management skills. Personal Attributes: High level of integrity
Performance Areas: Provide overall leadership to the Corporate Services Programs and manage performance policies, and regulations. Oversee effective management and strategic development of the organization's implementation of policies, plans, and people management processes. Manage budgets and costs of all activities Programs. Contribute, as a member of the Executive Management team, to the development and implementation of Administration and Facilities Management and liaise with key stakeholders in managing key infrastructure projects
Performance Areas: Provide overall leadership to the Corporate Services Programs and manage performance policies, and regulations. Oversee effective management and strategic development of the organization's implementation of policies, plans, and people management processes. Manage budgets and costs of all activities Programs. Contribute, as a member of the Executive Management team, to the development and implementation of Administration and Facilities Management and liaise with key stakeholders in managing key infrastructure projects
proposed system solution to IT Project Manager / Leader and User Management or System owner Develop system solutions requirements. User support via Incident/Problem/Change management Preparation of system/technical documentation OpenID Connect, API Gateway Expert knowledge in the areas of web and cloud technologies Expertise in agile
EMPLOYMENT AVAILABLE Title: Aftermarket Sales Specialist Area: Newcastle Industry: Material Handling Equipment ensure achievement of new business objectives, managing and expanding existing client base through personal personal performance and customer relationship management. The individual in this role will be responsible to increase Revenue growth and profitability. Managing a positive Customer experience and satisfaction
overall release and change management of the applications within the area of responsibility. Controls Controls the implementation of technical lifecycle management measures as well as the identified security measures Processes "Deliver & Operate IT Technology" and "Manage IT Governance". controls the measurement and communication tasks (e.g. IT emergency exercises) and tasks in manage availability Important: A clear criminal record
the overall release and change management of the applications in the area of responsibility. Controls the the implementation of technical lifecycle management measures as well as the identified security measures Processes "Deliver & Operate IT Technology" and "Manage IT Governance". controls the measurement and communication tasks (e.g. IT emergency exercises) and tasks in manage availability NB: By applying for this role, you
PURPOSE: The Project Manager is responsible for managing contracts in such a way to reduce the likelihood oversees and manages the project deliverables and strategy in-line with program management objectives, safely. The Project Manager reports to the Program Manager, coordinates, and manages the resources in his Procurement. DUTIES & RESPONSIBILITIES Audit Management Closely monitor contractor schedules, progress Contracts manage Facilitate dispute resolution. Closely align with client. Identify areas for improvement
HSE Requirements to cater for the client needs. Manage Plant Maintenance schedules,utilisations to ensure maintenance tools, stores and equipment • Draw up and manage the Maintenance Departmental Budget on a weekly maintenance costs in line with Budgetary constraints • Manage Suppliers contracts accounts and invoicing for policies, procedures and legal requirements within area of responsibility • Supervise and over-inspect subordinates