or telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional Proficiency in collection software Previous Administrators- Collection experience will be advantageous
various job boards and social media channels. Capture profiles into the Applicant Tracking System and Degree or diploma in Human Resources, Business Administration, Psychology, or related fields. Work Experience
supervision
Responsible for month end processes and assist in capturing of data Ensure compliance, corporate governance
various parties, driving results, verification and capturing of information into the Service Desk Application description Ensure detailed and accurate solution is captured into the call when resolving the call Responsible resolution Responsible for ensuring that all details captured into call management system are accurate, error
have) Exposure to / knowledge of how trades are captured/booked and how they feed through the clearing
ADMINISTRATION
Internal Operations Team, Management and Tenants, capturing Performance Trends against the KPIs. Prepare timely
Internal Operations Team, Management and Tenants, capturing Performance Trends against the KPIs. Prepare timely
practical experience of IT Infrastructure such as Data Centres, Networks, Servers, Storage, Platform, Middleware