various parties, driving results, verification and capturing of information into the Service Desk Application description Ensure detailed and accurate solution is captured into the call when resolving the call Responsible resolution Responsible for ensuring that all details captured into call management system are accurate, error
have) Exposure to / knowledge of how trades are captured/booked and how they feed through the clearing
ADMINISTRATION
Internal Operations Team, Management and Tenants, capturing Performance Trends against the KPIs. Prepare timely
Internal Operations Team, Management and Tenants, capturing Performance Trends against the KPIs. Prepare timely
practical experience of IT Infrastructure such as Data Centres, Networks, Servers, Storage, Platform, Middleware
Clearing, Trading and Derivatives (How trades are captured, risk management, settlement process and operating
Presentation of key findings to the Distribution Centre Manager (DC Manager) and Operations Director. Ensure
Presentation of key findings to the Distribution Centre Manager (DC Manager) and Operations Director. Ensure
Presentation of key findings to the Distribution Centre Manager (DC Manager) and Operations Director. Ensure