with ITIL processes (Problem, Incident, Change management) ESSENTIAL SKILLS Experience in Windows Client Client (Windows 10) OS troubleshooting and patch management Experience with Scripting (C#, .Net, PowerShell Change and Problem management) Plan and execute maintenance tasks (change management) Plan and execute lifecycle tasks (technical lifecycle, change management) Resolve incident tickets Analyze and resolve
accordingly Provide guidance throughout the Incident management processes Initiate the IT escalation process requests Serve as an “Information channel” for Management and end-users Work shifts as part of a team providing
responsible to action the request or requirement. Manage requests raised by users either telephonically servers, databases, device patching, license management. Knowledge of GROUP processes and tools beneficial
FI-integration) Good Understanding of SAP Transportation Management Any additional responsibilities assigned in the understanding of SAP & SAP S/4 HANA (e.g., Solution Manager) Capable to analyse EWM / WM functionality by debugging
plans and specifications. Budget and Procurement: Manage project budgets, oversee procurement of materials or related field. Minimum 3 years of project management experience, preferably in the water treatment
Perform troubleshooting and incident and problem management and meet service level objectives Perform monitoring with operational plans / schedules in order to manage achievement of service delivery goals. Share knowledge and implementation of fit for purpose budgets. Manage quality people practices Align own behaviour with
and areas of improvement. Present findings to management and recommend actionable strategies to improve them into the QA/QC process. Compliance and Risk Management: Ensure that all customer interactions comply and training. Strong organizational and time management skills. Personal Attributes: High level of integrity
Medical-Health Insurance Funeral Cover Job Responsibilities: Manage large amounts of inbound and outbound calls in and customer contentment. Convey feedback to Management about product matters, service patterns, and addressing concerns empathetically, and proactively managing potential issues. Assess own performance through
Medical-Health Insurance Funeral Cover Job Responsibilities: Manage large amounts of inbound and outbound calls in and customer contentment. Convey feedback to Management about product matters, service patterns, and addressing concerns empathetically, and proactively managing potential issues. Assess own performance through
and areas of improvement. Present findings to management and recommend actionable strategies to improve them into the QA/QC process. Compliance and Risk Management: Ensure that all customer interactions comply and training. Strong organizational and time management skills. Personal Attributes: High level of integrity