interpersonal and organizational skills with ability to communicate effectively (both verbally and written) with
experience. COMMENCEMENT: As soon as possible ROLE: Managing projects / processes Ability to develop in Data proposed system solution to IT Project Manager / Leader and User Management or System owner Develop systems support environments Assist with identification and management of risks. Knowledge of Jira, Confluence and Agile Data Analysis ITSM knowledge User support ticket management MS Teams and the Microsoft office suite PowerBI
define SLAs. Raise and lead tasks PM (Problem Management) tickets as identified for SAC, AFO & Datasphere business processes. Action and coordinate CM (Change Management) tasks and tickets as required for SAC, AFO & ITSM KPIs to upper management (Incidents, Changes and Tasks) Create and update management and technical documents system downtime during maintenance windows Test management including but not limited to: Participation in Experience SAP ABAP Programming Knowledge SAP Solution Manager experience SAP Data Intelligence Experience across
define SLAs. Raise and lead tasks PM (Problem Management) tickets as identified for SAC, AFO & Datasphere business processes. Action and coordinate CM (Change Management) tasks and tickets as required for SAC, AFO & KPIs to upper management ( Incidents, Changes and Tasks) Create and update management and technical documents system downtime during maintenance windows Test management including but not limited to: Participation in Experience SAP ABAP Programming Knowledge SAP Solution Manager experience SAP Data Intelligence Experience across
with ITIL processes (Problem, Incident, Change management) ESSENTIAL SKILLS: Experience in Azure Monitoring VMWare Workspace ONE Access and Unified Endpoint Management Knowledge of Microsoft Intune Knowledge in Scripting (Windows 10 / 11) OS troubleshooting and patch management Experience in Azure Monitoring Tools Experience VMWare Workspace ONE Access and Unified Endpoint Management Knowledge of Microsoft Intune Knowledge in Scripting (Windows 10 / 11) OS troubleshooting and patch management ADVANTAGEOUS TECHNICAL SKILLS Experience with
responsible to action the request or requirement. Manage requests raised by users either telephonically servers, databases, device patching, license management. Knowledge of GROUP processes and tools beneficial
Min 8 years working experience in IT Service Management ESSENTIAL SKILLS Practical knowledge in one or quickly learn ServiceNow development Service Management, ITIL Any additional responsibilities assigned
supporting the 24/7 operation of real-time mine management systems. The challenge: Monitor mine operations
Finance Function and leadership role Ability to manage technical teams Experience working on international
years of experience ESSENTIAL SKILLS Database management SQL Reporting expertise Programming skills System