inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
PROFESSIONAL AND INTERPERSONAL
and co-ordinating end-to-end talent acquisition services Developing a referral network and demonstrating skills Responsible for developing and learning technology and market awareness. Understanding the business
and co-ordinating end-to-end talent acquisition services Developing a referral network and demonstrating skills Responsible for developing and learning technology and market awareness. Understanding the business
development and attendance of key meetings and training which will be during the week. Requirements: Online
Our client requires the services of a Senior System Administrator - Mainframe Operator . The Systems