style="text-align:center">Contact Centre Team Coach
Based contract
The position of the Team Coach is to lead an inbound voice/messaging customer services Solutions customer goals and objectives. The Team Coach is also expected to work within all teams of the g and managing a team of +- 20 agents
Midrand
Team coaching and effectiveness management:
diligence disciplines.• Training, mentoring and coaching of Business Analysts and Dealmakers• Provide advice knowledge sharing in the team and cross functional• Coaching and mentoring of team membersTECHNICAL/FUNCTIONAL Networking skills• Persuading and Influencing skills • Coaching and Mentoring • Leading and Co-ordinating To evaluate of proposed financial structures• Competent in coaching and mentoring of team members
proposed financial structures
• Competent in coaching and mentoring of team members.
MAIN
disciplines.
• Training, mentoring and coaching of Business Analysts and   Dealmakers
•
sharing in the team and cross functional
• Coaching and mentoring of team members
TECHNICAL/FUNCTIONAL
/>• Persuading and Influencing skillsÂ
• Coaching and MentoringÂ
• Leading and Co-ordinating
development of team members, coaching of team members for performance and coaching on career development, recruitment design, functional testing Clean code thinking Coaching and mentor to junior teammates Other Overtime
parameters and responsible for delivering objectives. Coaches and leads teams to deliver on time. Using best Ability to manage business expectations. Ability to coach and mentor teammates Change management 12 month
sense and industry expertise. Good mentoring, coaching and people management skills. Responsibilities strong presence. Managing, objectives setting, coaching and performance monitoring of sales representatives
exposure to an Agile Master, Scrum Master, Agile Coach roles performed with Feature teams and Product/Sub-Product team using the AGILE methodology (Support and Coaching sessions/training will be provided, interaction Agile maturity of the team and organization and coaching the team to higher levels of maturity, at a pace Agile maturity of the team and organization and coaching the team to higher levels of maturity, at a pace exposure to an Agile Master, Scrum Master, Agile Coach roles performed with Feature teams and Product/Sub-Product
process Resolving issues that hinder the teams' work Coach the team Protect the team Facilitate communication
for 12 months Relevant job experience On-going coaching and mentoring Spft skills training Technical training