candidates, who will be interviewed on a date and at a time specified by the IDT. The IDT reserves the right
candidates, who will be interviewed on a date and at a time specified by the IDT. The IDT reserves the right
Resolve calls logged within the agreed MTTR (Mean time to resolve) included in agreed SLAs Ensure Incident
methodologies and tools. Excellent organizational and time-management skills. Exceptional communication and
Analyses complex situations to ensure effective and timely choices Entrepreneurial thinking Meeting Customer Analyses complex situations to ensure effective and timely choices Entrepreneurial thinking Meeting Customer
and expectations of customers. Consistently makes timely, well-rounded and informed decisions. Accurately and expectations of customers. Consistently makes timely, well-rounded and informed decisions. Accurately
Analyses complex situations to ensure effective and timely choices Entrepreneurial thinking Meeting Customer Analyses complex situations to ensure effective and timely choices Entrepreneurial thinking Meeting Customer
and expectations of customers. Consistently makes timely, well-rounded and informed decisions. Accurately and expectations of customers. Consistently makes timely, well-rounded and informed decisions. Accurately
landscapes. Ensure projects/ maintenance are on-time, within budget and managed according to GROUP standard Communication Problem Solving Planning Listening Time Management NB: By applying for this role, you