Logging, following up, testing and resolving of call bug tracker. Investigate and provide feedback to Liaison Contact Client to clarify requirements Update calls with clear understanding of expected outcome Upfront
respect and pushingbeyond boundaries when answering calls and when dealing with internal and external relations logging the case on the system. Answer 90% of all calls within 60 seconds (90/60) as per Service level Agreements business by being vigilant and making sure all calls are loggedcorrectly. Contribute to a culture conducive
respect and pushingbeyond boundaries when answering calls and when dealing with internal and external relations logging the case on the system. Answer 90% of all calls within 60 seconds (90/60) as per Service level Agreements business by being vigilant and making sure all calls are loggedcorrectly. Contribute to a culture conducive
respect and pushing beyond boundaries when answering calls and when dealing with internal and external relations logging the case on the system Answer 90% of all calls within 60 seconds (90/60) as per Service Level Agreements business by being vigilant and making sure all calls are logged correctly Contribute to a culture conducive
manner . Answer and screen all phone calls and direct such calls to correct staff members. Take messages
manner . Answer and screen all phone calls and direct such calls to correct staff members. Take messages
appointment
E-files and File audits Minute Taking, answering calls and treating all documents in a confidential manner
E-files and File audits Minute Taking, answering calls and treating all documents in a confidential manner
experience, client base and small amount of cold calling regarding property sales and rentals and be a people’s