responsible for generating sales through telephone calls and providing exceptional customer service. This Responsibilities: Telesales: Outbound Calls: Make outbound calls to potential and existing customers. objections to close sales. Follow-ups: Conduct follow-up calls to ensure customer satisfaction and secure repeat needed. Customer Care: Inbound Calls: Handle inbound customer service calls and emails. Address customer
Answering of the switchboard and directing calls to correct department or person, greeting visitors, Answering phones in a professional manner, and routing calls as necessary. Assisting colleagues with administrative duties. Answering, forwarding, and screening phone calls. Sorting and distributing mail. Provide excellent
and addressing complaints. Answering phone calls and calling customers and vendors to follow up on appointments and deliveries. Answer and direct incoming phone calls. Perform data entry and maintain accurate records
Answering phone calls and calling customers Answer and direct incoming phone calls. Perform data entry
Answering phone calls and calling customers Answer and direct incoming phone calls. Perform data entry
Answering of the switchboard and directing calls to correct department or person, greeting visitors, Answering phones in a professional manner, and routing calls as necessary. Assisting colleagues with administrative duties. Answering, forwarding, and screening phone calls. Sorting and distributing mail. Provide excellent
Respect, Accountability, Client-driven, People-centered) and strong Ethics
Logging, following up, testing and resolving of call bug tracker. Investigate and provide feedback to Liaison Contact Client to clarify requirements Update calls with clear understanding of expected outcome Upfront
relationship building to place the customer at the center of the organisation.
allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to to and closed.