attend to all visitors face to face and on the phone, and to give office admin support where required professional manner . Answer and screen all phone calls and direct such calls to correct staff members. Take messages
attend to all visitors face to face and on the phone, and to give office admin support where required professional manner . Answer and screen all phone calls and direct such calls to correct staff members. Take messages
Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices Emailing customer that you can't be reached on the phone within TAT PROCESS : Automated courier waybills items to debtors to bill Attempt 30 collection calls per day Collect 20 Devices per day Fully test all service, or telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional
Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices Emailing customer that you can't be reached on the phone within TAT PROCESS : Automated courier waybills items to debtors to bill Attempt 30 collection calls per day Collect 20 Devices per day Fully test all service, or telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional
direct phone calls to the appropriate staff members Operate a busy switchboard and screening calls Maintain
direct phone calls to the appropriate staff members Operate a busy switchboard and screening calls Maintain
over the phone. ð¼
Key Responsibilities:
Reception duties, including receiving and directing calls and clients. Prepare and maintain accounting documents reports Experience in data entry. Aptitude for numbers Experience in performing filling and record keeping
answering, screening or forwarding incoming phone calls as well as taking messages
Welcomes and
hardware queries via ticketing system, email or phone Troubleshooting and resolve (or escalate) issue issue Update the ticketing system, ensuring the call has been logged and all notes, progress and required