Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices items to debtors to bill Attempt 30 collection calls per day Collect 20 Devices per day Fully test all service, or telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional
Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices items to debtors to bill Attempt 30 collection calls per day Collect 20 Devices per day Fully test all service, or telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional
performance result for any abnormalities, logging calls and following up with service providers and regions network faults according to Network Management Centre Fault Handling and Escalation Procedures within
with requirements (handling time, talk time, lost calls, etc.). Customer Service Provide policyholders with corporate entity Minimum 2-3 years' inbound call centre experience General administrative experience
with requirements (handling time, talk time, lost calls, etc.).
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback quality assurance/quality control role within a call centre environment. Skills: Excellent listening and
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback quality assurance/quality control role within a call centre environment. Skills: Excellent listening and
The Training & Development Centre at the Ffennell Depot is seeking a reliable and skilled Handyman This hands-on role is critical in ensuring the centre's buildings, equipment, and outdoor areas remain in excellent working condition to support the centre's operations. As the Handyman, you will be responsible smooth functioning of the Training & Development Centre. If you have a keen eye for detail, a strong work mechanisms Daily sweeping of grounds around the Training Centre Manage the garden by removing weeds, cutting grass
The Training & Development Centre at the Ffennell Depot is seeking a reliable and skilled Handyman This hands-on role is critical in ensuring the centre's buildings, equipment, and outdoor areas remain in excellent working condition to support the centre's operations. As the Handyman, you will be responsible smooth functioning of the Training & Development Centre. If you have a keen eye for detail, a strong work mechanisms Daily sweeping of grounds around the Training Centre Manage the garden by removing weeds, cutting grass
service in and around the Training & Development Centre at the Depot. KEY RESPONSIBILITIES Perform basic daily sweeping of grounds around the Training Centre. Managing the garden by removing weeds, cutting garden, pick papers and other debris around Training Centre, treat soil with fertilizer twice a year, keep