Responsible for: SAP Banking Services Configurations Must have: Matric Relevant IT Qualifications At Experience with SAP Banking Services Configurations Minimum of 4 years SAP Banking Services experience
Recent Graduate who will provide intermediary services that are personalized, efficient, and prompt to (multiple) channels. The incumbent delivers exceptional service that exceeds the client's expectations through issues, and escalations to ensure personalized service and effective resolution. Assist customers with banking, mobile banking, and other digital banking services. Participate in training programs and ongoing learning to develop knowledge of banking products, services, and processes. Assist customers with account
Recent Graduate who will provide intermediary services that are personalized, efficient, and prompt to (multiple) channels. The incumbent delivers exceptional service that exceeds the client's expectations through issues, and escalations to ensure personalized service and effective resolution. Assist customers with banking, mobile banking, and other digital banking services. Participate in training programs and ongoing learning to develop knowledge of banking products, services, and processes. Assist customers with account
disciplines Oracle, SQL Server Web Methods Web Services Automation / Scheduling tools / frameworks SOA Knowledge F5 SQL Server Integration Services SQL Server Reporting Services ESB and Cloud Computing Microsoft (CSF, CCF,CRM etc) Working knowledge of API-based services (e.g. REST, SOAP) Understanding of basic integration functions Provide second line support service to NOC, Service Desk, Business Desk SA and Business Desk Desk MAH Resolve incidents, problems, service requests and change requests in line with business priorities:
Schedule services with customers and field service team; Prepare all necessary work for field service team before services are performed; communicate service expectations and job details to field services team Conduct client communication in a highly customer service-oriented manner and potentially expand the scope
Subject Matter Expert (SME) for the CMDB / Manage Service Configuration topics in the context of a feature Manage Service Configuration processes including coordination of relevant interfaces to other service management coordinating activities related to the CMDB and Manage Service Configuration processes. Consulting on the IT Configuration standards Interfacing with other experts on IT Service Management topics Interfacing with other experts topics included in scope of services supported Proven experience in IT Service Management ( ITSM ) dealing
finances efficiently Manage the extensions of service provider contracts as and when the need arises contract renewals performed Ensure that all goods and services procured are in line with the approved budget procurement processes and tenders for operational services Prepare and coordinate the adjudication documentation Procurement Services Manage and execute daily procurement processes for professional services Ensure all annual procurement plan Ensure that all good and services procured are in line with the approved budget
finances efficiently Manage the extensions of service provider contracts as and when the need arises contract renewals performed Ensure that all goods and services procured are in line with the approved budget procurement processes and tenders for operational services Prepare and coordinate the adjudication documentation Procurement Services Manage and execute daily procurement processes for professional services Ensure all annual procurement plan Ensure that all good and services procured are in line with the approved budget
Our Client in the Financial Services Sector is looking for a Senior Product Manager with extensive experience advantageous. At least 8 years' experience in financial services / banking product management. or product. development penetration into existing customer base. Customer Service Excellence - Ensure customer satisfaction and to and procedures within the team are relevant to service the value chain and customer with the best resolution
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps Funeral Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets Customers on various internal systems. Always ensure service excellence and client satisfaction with all client to eliminate ongoing impact. Prepare customer service reports and checks, to ensure effective and efficient