telephone calls and providing exceptional customer service. This role involves identifying customer needs needs, offering appropriate products or services, and ensuring customer satisfaction. Key Responsibilities: customers. Present, promote, and sell products/services using solid arguments to prospective customers Customer Care: Inbound Calls: Handle inbound customer service calls and emails. Address customer inquiries, complaints on product features, pricing, and after-sales services. Documentation: Document customer interactions
specific category or categories of products and services. This role involves developing and executing category Information technology/data analytics, Professional services or facilities Management spend portfolios. Essential such as Information Technology, professional services or facilities management. Conduct in-depth market risk factors. Negotiate and manage contracts, service level agreements (SLAs), and terms and conditions ensure compliance with contractual obligations and service level expectations. Identify and implement cost
Process Analyst or similar role in the financial services industry, with a focus on process improvement of financial products, services, and processes within the financial services industry, including banking
content repositories with your API prowess. Web Services Wizardry: RESTful, SOAP, you name it, you've got developing user services,familar with SOA services. HTTP access,Web services API,federations services model, connectors
Our client requires the services of a Operations Engineer (Senior) - Midrand/Menlyn/Rosslyn/Home Office COMMENCEMENT: As soon as possible ROLE: Service Window 24 x 7 service window for both change and incident incident handling Tickets can be opened as service request or real incident tickets. The solution time is equal are no exceptions concerning public holidays. Service time DAM operations concerning ticket handling: 35 Std. Solution time DAM operations concerning service request ticket handling: Critical: 1 Std. High:
improve cost effectiveness. Ensure that all new services are designed to deliver the levels of availability the final service design to meet operational needs of the business to ensure excellent service delivery enhancements. Understand the interrelationships of services including Systems, Security policy and Core ICT raising the team's overall acumen. Work with service provider partner to ensure the proper level of and quality are executed within the contracted services. Understand the approach required to influence
the management of the procurement of goods and services
experience as a Business Analyst in the financial services industry, preferably in banking, investment management
abnormalities, logging calls and following up with service providers and regions. This will include routing and Escalation Procedures within the prescribed service level agreements Handing over all relevant network networks, transport core and access networks and services as well as GSM and related technologies
meeting new people? Do you have excellent customer service? If yes, then this job could be for you Delivering and machinery operation Providing great customer service and efficient deliveries to our customers. Must have excellent time management skills. Customer service experience is essential. Must be Professional and