Contact Centre Team Coach
Based
>The position of the Team Coach is to lead an inbound voice/messaging customer services team and to maintain
also expected to work within all teams of the Contact Centre to ensure that the Customer Experience is delivered
and managing a team of +- 20 agents
Application Process:
If you are not contacted within 2 weeks, please consider your application
SAPInboundLogistics ITConsultant KAFKA SAP R/3 Inbound Logistics Agileworkingmodel FuelledbyPassionIntegrityExcellence SKILLS At least 8 years' experience in SAP R/3 Inbound Logistics processes and set up as a functional processes) At least 8 years' experience in SAP IT Inbound Logistics Process Monitoring: IDOCS; RFCs; understanding
office and be able to attend to clients Coordinate inbound and outbound office mail Support management
industry We rewrote the rules and changed the way agents sell and rent property in South Africa Partner anywhere in SA). Become a Full time or Part time agent. You don't need qualifications to apply - just show pro's. Join our family, become a PlusGroup estate agent today. • Canvassing and Marketing Properties is one of the main activities • Sales and Rentals: Agents will coordinate deals. • Showdays: Dedicating a SUCCESSFUL DEAL The ideal, successful PlusGroup agent must: • Be dedicated and hungry for success • Be
industry We rewrote the rules and changed the way agents sell and rent property in South Africa Partner anywhere in SA). Become a Full time or Part time agent. You don't need qualifications to apply - just show pro's. Join our family, become a PlusGroup estate agent today. • Canvassing and Marketing Properties is one of the main activities • Sales and Rentals: Agents will coordinate deals. • Showdays: Dedicating a SUCCESSFUL DEAL The ideal, successful PlusGroup agent must: • Be dedicated and hungry for success • Be
MUST be willing to work shift hours (24/7). Contact centre operates 24/7 - this includes, weekends and on-site position. The position is based at 4 contact centres in Diep River,Retreat,Woodstock and Mitchell's to the areas mentioned in this ad where the contact centres are based. R14,000.00 to R20,000.00 before
documentation as needed. Customer Care: Inbound Calls: Handle inbound customer service calls and emails. Address
tutors, based at one of their cutting-edge contact centres in either Johannesburg, Umhlanga, Gqeberha training Willingness to work shifts in person at a contact centre Reliable transport Excellent time management