We are looking for Site Agents to oversee our construction works on allocated projects across South Africa
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback Identify and document areas for improvement in agent performance. Collaborate with the training team detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Customer Support team and help maintain quality assurance/quality control role within a call centre environment. Skills: Excellent listening and
Our client that specialises in Legal Services is seeking a Legal Secretary on a 6-month Temporary Contract to join their Cape Town branch. Purpose of the job: To provide legal secretarial support to the Legal Advisor / Claims Executive. Salary: R280k-R330k Benefits: Guaranteed bonus/Performance Bonu
Perform daily monitoring and maintenance of data centre sites infrastructure. Perform alarm monitoring Installation, commissioning, and maintenance of new data centre plant. Maintenance of Generator, UPS, HVAC, DC electrician Be able to work as night shift. Have 3-year work experience on data centre maintenance. Strong self-study
Contact Centre Team Coach
Based
expected to work within all teams of the Contact Centre to ensure that the Customer Experience is delivered
and managing a team of +- 20 agents
Management Team, Merchants Department, Impacted Call Centre Agents.
Management Team, Merchants Department, Impacted Call Centre Agents. Merchant Socialisation: Socialisation sessions
Assurer - Call Centre Our client is looking for a Quality Assurer to work at a call centre. Applicant
Job Description:
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