Quality Assurance Technical Lead: Focus across assets and journeys to ensure test coverage (including
Client an International Tech Giant is seeking a Technical Writer to join their team on a contract basis users and technical staff to gather data for documentation. Researches and translates technical information and/or web-based documents for nontechnical and technical users. May document engineering processes and specifications. Recommends formats responsive to technical and customer requirements. Produces products that and quality assurance standards. The role of Technical Writer is to write company documents such as instruction
Client an International Tech Giant is seeking a Technical Writer to join their team on a contract basis users and technical staff to gather data for documentation. Researches and translates technical information and/or web-based documents for nontechnical and technical users. May document engineering processes and specifications. Recommends formats responsive to technical and customer requirements. Produces products that and quality assurance standards. The role of Technical Writer is to write company documents such as instruction
minimum of 2-3 years' experience in a customer support role or a comparable customer-facing position. of customer issues. Proficient in MS Office. Technical knowledge and comprehension of software applications weekends, and holidays, according to the company's support schedule Candidate must have their own transport
Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying Onboarding new Customers on various internal systems. Always ensure service excellence and client satisfaction satisfaction with all client products. Providing back-up support to fellow administration team as and when required and emails. Hire, onboard and train new Client support specialist employees. Assess own performance through necessary. Monitor, coach and develop customer support team members to ensure that they maximise their
an individual contributor that will act as a Technical Architect , bridging the gap between a Senior hands-on approach to complex development tasks. The Technical Architect will play a pivotal role in our client role demands a professional who is not only technically adept but also a team-oriented individual looking products. Document development phases and monitor systems. Ensure software is up-to-date with latest technologies
internationally for over 5000 clients Matric as a minimum. Technical qualification will be an advantage (Instrumentation Mechanical Engineering). At least two years of proven technical internal / external sales experience. Computer experience with a CRM system would be an advantage. Handling of all technical and commercial aspects aspects of internal sales. Must have a strong technical background. Understanding of process and applications
Maintaining the CRM system: Pipedrive / database input and update 6. Maintaining filing system, file drawings Organized, tidy ⁃ Systematic ⁃ Take pride in filing systems
Service Bulletin guidance face to face.
- Technical skill up with ride along by FTC's with technicians Reporting on Technical skill level of technician and gap analysis for improved technical ability.
- Bulletin guidance face to face.
     - Technical skill up with ride along by FTC's with technicians Reporting on Technical skill level of technician and gap analysis for improved technical ability.
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Service Bulletin guidance face to face.
- Technical skill up with ride along by FTC's with technicians Reporting on Technical skill level of technician and gap analysis for improved technical ability.
- Bulletin guidance face to face.
     - Technical skill up with ride along by FTC's with technicians Reporting on Technical skill level of technician and gap analysis for improved technical ability.
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