required, overtime and available for after-hours call-outs 24/7 for line breakages and stoppages.
Be willing and able to be on call at all times, nightshift allowance + call out fee reimbursed, over and production/systems accurately and timely including waste, WIP, time codes, raw materials/MUDI-MUDA-MURA
stipulated SLA time frame Maintaining customer relationships and proactively handling allocated calls Compliance Completing administration within policy time frames Achieving first-time-fix rate and recall rate under stipulated positions visit our website www.hi-tech.co.za or Call us on 011 442-0644 and quote this advert. Please
Customer Service. Traveling for long periods of time at short notice Apply electrical, electronically assigned paperwork as to procedures. As a minimum time sheet, work report, expense report in the latest damaged or worn parts with Original Equipment Manufacturer (OEM) spares and OEM repaired parts. Dismantle other routine maintenance work on machines. Examine parts for damage or excessive wear using relevant measuring Read, understand, and interpret operating manuals, parts manuals, blueprints and technical drawings. Overhaul
Customer Service. Traveling for long periods of time at short notice. Apply electrical, electronically assigned paperwork as to procedures. As a minimum time sheet, work report, expense report in the latest damaged or worn parts with Original Equipment Manufacturer (OEM) spares and OEM repaired parts. Dismantle other routine maintenance work on machines. Examine parts for damage or excessive wear using relevant measuring Read, understand, and interpret operating manuals, parts manuals, blueprints and technical drawings. Overhaul
plan, multi-task, organize, prioritize and manage time effectively Professional, warm and friendly disposition Role & Responsibilities: Managing incoming calls and customer service enquiries Capture Customer to ensure complaints are closed out in required time frame and provide a solution to prevent a recurrence engagement Customer service Administration Answering calls and assisting customers with queries on orders Processing
technologies, with a solid understanding of Contact Centre processes and technology to join dynamic, well-established learning technologies Solid understanding of contact centre processes & technology Proficient in data visualization
maintenance on the fleet. · Inspect and replace parts such as tires, brakes, and fluids. · Ensure all orders and submit detailed reports on repairs and parts used. 5. Safety and Compliance: · Adhere to all on-site repairs when necessary. · Be available for on-call duty as required. Education: High school diploma
inventory, ensuring the availability of necessary parts, and facilitating smooth operations within our organization categorize, and store electrical and mechanical parts efficiently. - Assist colleagues in identifying proper handling and storage of sensitive electrical parts to prevent damage. 3. Documentation and Reporting: organizational and time management skills. Ability to work independently and as part of a team. Strong
Team as Head of Facilities in a Dynamic Contact Centre Are you a results orientated leader who is comfortable looking for a Head of Facilities to lead our contact centre's facilities team and ensure a top-notch safe, efficient in facilities management, ideally in a contact centre or similar environment Driver's licence Relevant
Team as Head of Facilities in a Dynamic Contact Centre Are you a results orientated leader who is comfortable looking for a Head of Facilities to lead our contact centre's facilities team and ensure a top-notch safe, efficient in facilities management, ideally in a contact centre or similar environment Driver's licence Relevant