May need to work occasional overtime / being on call Aim to improve sales in Government and Private Sectors
May need to work occasional overtime / being on call Aim to improve sales in Government and Private Sectors
Job Purpose To effectively conduct quality call monitoring by assessing the quality of interactions between
consistently. Key Dials Quality Assurance Oversight First call resolution Data Quality Management Operational Support
feedback for possible solutions - Maintain a client-centred approach. - Maintain an excellent work quality
acknowledged as the preferred and market-leading centre of excellence for Microsoft knowledge, understanding
skills, both verbal and written and be able to cold call potential clients with confidence are. • Excellent skills, both verbal and written and be able to cold call potential clients with confidence are. • Excellent
territory. Territory management and developing a routine call cycle for all customers within the allocated territory General admin: Consolidating monthly expenses, weekly call planner and feedback on infield activities to Area
and execution of minutes, in meetings, conference calls or in client consultation Review and maintain ongoing
services (LAN, VOIP and CCTV) Lead generation, cold calling, campaign management Compiling proposals and site