within SLA requirements. Ensure the accurate and timely reporting of customer care department data to identify
certifications obtained and/or maintained within specified time frames. Enable skilling and required corrective
certifications obtained and/or maintained within specified time frames. Enable skilling and required corrective
availability of the numbers/reporting at the right time is essential. Strategic Planning and Innovation:
with paperwork and keep required logs Excellent time management Be able to work independently whilst
with paperwork and keep required logs Excellent time management Be able to work independently whilst
through to completion, ensuring they are delivered on time, within scope, and within budget. Define project
sprint planning, execution, and review, ensuring timely delivery of high-quality solutions If you would
polite, respectful and professional demeanour at all times • Is prepared to ensure project success in any reasonable
interpersonal skills. Strong organizational and time-management abilities. Proficiency in Microsoft Office