Position: E-commerce Inbound Manager Our client is looking for a dynamic E-commerce Inbound Manager to join seeking a self-driven and detail-oriented E-commerce Inbound Manager to join their team in the Midrand warehouse for this role. The E-commerce Inbound Manager will: oversee stock inbound processes conduct incoming inspections control operations manage the warehouse team and inbound drivers liaise with the procurement team develop
My client is a direct financial services company. Who are passionate about service excellence, convenience and offering our clients superior value products. Their Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella
Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients when needed Handling complaints Handling inbound and outbound calls Adhering to compliance policy Customer mandatory) Fraud detection experience (Advantageous) Call center experience ( Advantageous) Attractive salary
Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients when needed Handling complaints Handling inbound and outbound calls Adhering to compliance policy Customer mandatory) Fraud detection experience (Advantageous) Call center experience ( Advantageous) Attractive salary
My client is a direct financial services company. Who are passionate about service excellence, convenience and offering our clients superior value products. Their Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum minimum metrics. Capturing and recording sales call details 100% in the CRM system. Adhering to policies and Microsoft Word and Excel. Good typing skills. Prior call Centre sales experience minimum - 6 months 6 months
greenhouses, and agribusinesses Technical inbound sales calls with prospective clients Submitting B.O.M
greenhouses, and agribusinesses Technical inbound sales calls with prospective clients Submitting B.O.M
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements customer requests from varied inbound sources into the company's Call Management System. Required to can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
insurance either as a broker agent or tied agent Call center agents not preferred unless they have a minimum