Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the
you’ll do:
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
least 2 years' experience in a Sales Outbound Call Centre, particularly in selling long-term insurance
least 2 years' experience in a Sales Outbound Call Centre, particularly in selling long-term insurance
to join their diverse team. Your role will be centred on the full financial function, compilation and
forthcoming years Providing comprehensive reviews on cost centre findings, and upholding the company's values. Identify Provide comprehensive review and commentary on cost centre findings Key personal skills for a successful FP&A
forthcoming years Providing comprehensive reviews on cost centre findings, and upholding the company's values. Identify Provide comprehensive review and commentary on cost centre findings Key personal skills for a successful FP&A
perfect fit. We want someone who can light up a call with their infectious passion for sparking new relationships Outcomes: Perform a minimum of 40 prospecting calls (cold calls) per day to identify potential new business and contacts. A minimum of 15 Connects per day (calls over 2 minutes long) A minimum of 2 Proposals a company presence in the marketplace through cold calling, emailing, and phoning Identifying new corporate care calls to ensure customer satisfaction and retention. Do follow up and repeat visits and calls to develop
perfect fit. We want someone who can light up a call with their infectious passion for sparking new relationships Outcomes: Perform a minimum of 40 prospecting calls (cold calls) per day to identify potential new business and contacts. A minimum of 15 Connects per day (calls over 2 minutes long) A minimum of 2 Proposals a company presence in the marketplace through cold calling, emailing, and phoning Identifying new corporate care calls to ensure customer satisfaction and retention. Do follow up and repeat visits and calls to develop