maintaining and leveraging quality of service provided to customers, while ensuring operational optimization efficiency that would reflect positively on the customer experience. A Logistics Controller is to function projects within the business. Customer Services: Interaction with customers to provide distribution solutions solutions by focusing on value added services and new delivery methods. Identify areas of improvement within Controller's role: Customer (our Sales Force or Consumer): Analyze external customer's specific requirements
maintaining and leveraging quality of service provided to customers, while ensuring operational optimization efficiency that would reflect positively on the customer experience. A Logistics Controller is to function projects within the business. Customer Services: Interaction with customers to provide distribution solutions solutions by focusing on value added services and new delivery methods. Identify areas of improvement within Controller's role: Customer (our Sales Force or Consumer): Analyze external customer's specific requirements
written and verbal. Customer-focused mindset with a passion for delivering exceptional service. Prepare Quotes clients. Liaises between other departments and the client to provide the service most suitable to the client's Sales team to assess the progress of the various departments. The Sales Coordinator may also be required to our customer database and inputting sales orders; coordinating mailshots and scheduling customer demonstrations
The role will be required to interact with customers both internal and external, have strong communication order processing validation and customer services. Validate all customer purchase orders prior to the order process, resolving all discrepancies and moving customer orders through the ERP system to be shipped & for driving excellence pre and post invoice customer service by responding to requests and queries in a professional manner. Working directly with Sales, Service Delivery, Finance, Purchasing and the warehouse
emails, and phone calls - Provide exceptional customer service - Perform various administrative tasks as Assist with other duties & tasks within the department if/when required. -Managing Inventory - Matric
from existing customers and on-boarding new customers in the region. You are the Customer champion and and the face of our client in ensuring customer satisfaction and positioning our client as their partner existing revenue streams by minimising churn of services. Drive cross-functional collaboration to achieve Develop revenue from our clients' new products and services, thereby increasing our clients share of wallet elevate our client as the partner of choice for services in Africa and the Middle East. Key Performance
the day-to-day operations of the administrative department and employees.
approved and communicated through to relevant departments. Minimum requirements for the role: Must have suppliers and customers, and do technical presentations with confidence Must understand a customer focused candidate will be responsible for: Ensuring that all departments are working collectively with regards to product Informing or training Sales Representatives, Technical Service Representatives, Clients, and Contractors in methods Technical Resource Team. Ensuring all aspects of customer service concerning new and existing products are promptly
delivery from the team, strengthen and advises customers and the Engineering team on the security systems' maturity and resilience posture for protecting customer s and Phakamo s digital assets. Key Objectives: two-factor authentication. Collaborate with other departments to ensure that security is considered in every company's operations from product development to customer service. Keep abreast of new security threats and their effectiveness. Manage security vendors and service partners, ensuring that they meet all contractual
fulfilment Ensure customer satisfaction by analyzing customer journeys and surveying customers Manage UG content satisfaction for OBS customers Assist OBS team with analysis and improvement of customer processes and content limited to: Collaborate on developing e-commerce customer experience and operational plan to support business partners Analyse data and performance of e-commerce customer experience to draw performance insights, identify improvements Online customer journey mapping and orchestration & improvement Manage online customer experience