with other IT staff and departments to ensure smooth functioning of IT services and projects Documenting
company, based in Midrand, specializing in IT services is looking for an experienced Call Centre Agent their dynamic team. Call Centre Agent for an IT Services and Repair Centre. Matric Call Centre Agent, with Excellent English communication skills and customer service. R5 000 CTC pm
sales and other departments Maintain competitive pricing and service excellence from service providers Carry
responsible for the efficient logging and response to customer requests, adherence to specific Operational Level positive first call resolution rates and overall Service Level Agreements. Key Skills / Competencies/Qualifications experience is an advantage. 2 year previous IT Service Desk experience Excellent data capture and typing troubleshooting skills Previous experience with a Service Desk Application Must show a good understanding Support Engineer is responsible for the capturing of customer requests from varied inbound sources into the
Monthly, Quarterly gross margin Analysis by brand by Customer type Assist in Month-end Closing, prepare Journal Prepare Cost reporting Co-ordinate with IT Department for System issues, maintenance and Development
Monthly, Quarterly gross margin Analysis by brand by Customer type Assist in Month-end Closing, prepare Journal Prepare Cost reporting Co-ordinate with IT Department for System issues, maintenance and Development
Credit Management o Customer maintenance: Responsible for the maintenance of all customer details on SAP Ensure accurate customer invoicing Ensure on-time and accurate distribution of customer statements Dispute invoicing of new aircraft deliveries between all departments. o Credit management: Responsible for the full Directorate Department. Manage blocking and opening of customer accounts based on customer credit status status. Facilitate the customer credit limit application by submission to Experian. Receive cross borders
Credit Management o Customer maintenance: Responsible for the maintenance of all customer details on SAP Ensure accurate customer invoicing Ensure on-time and accurate distribution of customer statements Dispute invoicing of new aircraft deliveries between all departments. o Credit management: Responsible for the full Directorate Department. Manage blocking and opening of customer accounts based on customer credit status status. Facilitate the customer credit limit application by submission to Experian. Receive cross borders
Manager needed for an Investment Administration department Gauteng or Cape Town - Hybrid post. Manager needed needed for an Investment Administration department Matric Commerce degree or qualification advantages
Afrikaans DUTIES: Sales of products and services Assist customers with technical queries Keep up to date date with product development Customer training (with Product Managers and Academy) Reach sales targets targets Daily visits to customers / practices Handle queries and complaints Customer relationship management