Must have experience with CRM software and technical support tools Knowledge of pharmaceutical manufacturing candidate will be responsible for: Providing technical support to customers via phone, email, online, or seminars as sales promotion measures. Providing technical support for South Africa, as well as East Africa,
years' working experience in customer service/technical support/IT support - Qualification in IT and media
Systems) is responsible for providing technical expertise and support for electronic components and systems incoming technical calls and providing online technical support. Maintenance of customer service levels in
diagnosing possible hardware and software issues. Technical Support Responsibilities: Identifying hardware and
utilization across projects, and providing technical support to project teams. You should have a strong promoting best practices and efficiency. Provide technical support to project teams on the use of project support tools. Create and maintain technical documentation for portfolio support tools and related processes to troubleshoot technical issues and ensure seamless integration of project support tools with other non-technical stakeholders. Effective communication skills with the ability to train and support project
Responsible for providing presales technical support and service to customers of the Company. Works with responsibility for effectively performing presales technical support and service to customers of the Company Generate
phases; iterative updates and maintenance Technical support to tutors, students and trainers; documentation
preparation. Telephone and on-site commissioning, technical support, and fault finding. Sales support through
phases; iterative updates and maintenance Technical support to tutors, students and trainers; documentation
in line with budgetary constraints Provide technical support to production facilities and ensure process