Supervision (for external candidates) 3 years in Customer Services
organization is a world class leader, in products/services ranging from crafts and curios to tourists. As deadline driven, have high attention to detail, be customer and client focused and have excellent communication
and reliable electric, water, waste, and sewer service accounts/ statements consistent with their utilisation due regard to the company's obligation to the customers, and various municipal bodies who authorize the utility data sets to support accurate and consistent customer accounts/statements, periodic forecasting and and water supplies as well as waste management services to provide sufficient and cost-effective resources Open Access Network Fibre Policy and associated service providers. Utilities Management Company (UMC) interface
and reliable electric, water, waste, and sewer service accounts/ statements consistent with their utilisation due regard to the company's obligation to the customers, and various municipal bodies who authorize the utility data sets to support accurate and consistent customer accounts/statements, periodic forecasting and and water supplies as well as waste management services to provide sufficient and cost-effective resources Open Access Network Fibre Policy and associated service providers. Utilities Management Company (UMC) interface
Stakeholders (Internal and External): Foster and improve customer relationships. Foster and improve internal staff gathering information from partners in support of customer solutions. Handle queries from partners, assist Sales teams Updating and maintaining the various Service Level Agreement (SLA) templates as used by the brands, brand recognition, value proposition and service scope. Ensuring continual market coverage and awareness value propositions, marketing literature and customer engagements by scheduling and coordinating: Product
Stakeholders (Internal and External): Foster and improve customer relationships. Foster and improve internal staff gathering information from partners in support of customer solutions. Handle queries from partners, assist Sales teams Updating and maintaining the various Service Level Agreement (SLA) templates as used by the brands, brand recognition, value proposition and service scope. Ensuring continual market coverage and awareness value propositions, marketing literature and customer engagements by scheduling and coordinating: Product
ABT and BTL the line marketing, Customer value proposition and Customer Relationship Management (CRM) inate marketing events & collaborate with service providers to produce collateral material (posters
preparation Identify Shortfalls and Opportunities Servicing Alteration Quotes to be done prior to appointments Analysis (FNA)accompany all new business and client servicing. Checking that the Record of Advice (ROA) and business and servicing pipeline and following up on new business and outstanding servicing requirements Training as per Board notice 190 (2017) Treating Customers Fairly (TCF) POPI FICA DIT Portal courses to be
preparation Identify Shortfalls and Opportunities Servicing Alteration Quotes to be done prior to appointments Analysis (FNA)accompany all new business and client servicing. Checking that the Record of Advice (ROA) and business and servicing pipeline and following up on new business and outstanding servicing requirements Training as per Board notice 190 (2017) Treating Customers Fairly (TCF) POPI FICA DIT Portal courses to be
kind to do what they do. Their customer centric approach to their service delivery allows them to grow