brand loyalty through a personalised customer experience Correctly escalate issues to internal teams Delivers welcome new customers and explains promotions and requirements of on-boarding process to customers Liaises with outbound and inbound experience Ensuring that clients' needs and requirements are understood, interpreted adaptability to different personality types 1 year call centre experience in the igaming sector .
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Adhering to policies and processes Prior call Centre sales experience minimum - 6 months 6 months, to one years' sales experience in insurance
Consultant Minimum requirements: Previous experience as a Recruiter for Contact Centre staff (Bulk Recruitment) application was unsuccessful R15 000 - R26 000 based on Experience
Consultant Minimum requirements: Previous experience as a Recruiter for Contact Centre staff (Bulk Recruitment) application was unsuccessful R15 000 - R26 000 based on Experience
grow with us. Based in Amanzimtoti, Durban, our call centre is a hub of excitement and opportunity. Are you passionate individuals to join our energetic call centre team Duties & Responsibilities Engage with cold call. Must be able to handle objections effectively. Experience & Qualifications Matric certificate willingness to learn. Sales or retail experience is a plus (CVs with this experience will be fast-tracked). Must
We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein Purpose Manages and builds a high-performance call centre of CLO's with a clear vision to provide world-class aspects of the products, processes and systems required to deliver outstanding customer service. Ensures (30%) 3. Internal Liaison and Execution (15%) 4. Call Centre Performance Management & Reporting (15%) relationship with each individual who is part of the call centre structure. • Document performance agreements
problem-solving skills. Minimum Experience • 2 – 3 years Minimum Qualification Required • Grade 12 / Standard 10
Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients clients in resolving their issues. You will be required to analyze fraud data and identify potential fraudulent inbound and outbound calls Adhering to compliance policy Customer Service Oriented Matric Fluent English Must Service experience (desired but not mandatory) Fraud detection experience (Advantageous) Call center experience experience ( Advantageous) Attractive salary Stable job offers Work in a multicultural and diverse environment
Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients clients in resolving their issues. You will be required to analyze fraud data and identify potential fraudulent inbound and outbound calls Adhering to compliance policy Customer Service Oriented Matric Fluent English Must Service experience (desired but not mandatory) Fraud detection experience (Advantageous) Call center experience experience ( Advantageous) Attractive salary Stable job offers Work in a multicultural and diverse environment
extensive in-bound and customer relations call centre experience to join their team Duties: Deal with external all enquiries received internally and externally Required to work after hours / weekends when necessary contribution is needed to achieve the common objective Requirements: Grade 12 qualification is a prerequisite Any Any relevant Customer Service Experience will be an advantage Excellent interpersonal skills as well as