responding and following up on all rescheduled calls and pending information Liaising with the various the contact centre operations in terms of taking calls, handling internal/external client queries as and advantageous Previous experience in cold calling in a call centre environment Own transport Ability to
candidate with extensive in-bound and customer relations call centre experience to join their team Duties: Deal
is currently looking to employ a Team Leader – Call Center - Drivers Licence. A wonderful career opportunity Management). Xhosa and English speaking. 3 years call center experience. Must have a Drivers License Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue – lower sold plans
Consistently surpass sales targets. Proficient in cold calling and adept at handling objections with confidence Candidate must have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous).
for an experienced Call Centre Agent with experience to join their dynamic team. Call Centre Agent for for an IT Services and Repair Centre. Matric Call Centre Agent, with experience. IT Sector knowledge. Excellent
grow with us. Based in Amanzimtoti, Durban, our call centre is a hub of excitement and opportunity. Are for passionate individuals to join our energetic call centre team Duties & Responsibilities Engage customer service and support. Must be able to cold call. Must be able to handle objections effectively.
advantage. • 7 years working experience in a large call centre at a debt collection company or financial services. • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding the daily operational functions of the collection call centres of the company and collaborate closely with reports to the COO as and when required. • Ensure all call centre performance targets are met by empowering planning & managing the daily running of the call centre operations. • Meeting performance targets
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
to be a part of our dynamic team at XYZ Inbound Call Centre We are currently seeking enthusiastic individuals Customer Service Representatives in our inbound call centre. As a member of our team, you will have the interaction. Key Responsibilities: - Answering incoming calls from customers in a professional and courteous manner attitude with a desire to help others - 6 Months Call Centre experience R6500-00 Performance Bonus Transport