position is based in Westville, Durban. As a sales agent, you will be responsible for contacting prospective
My client is a direct financial services company. Who are passionate about service excellence, convenience and offering our clients superior value products. Their Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella
customer service skills to fill the role of Jnr-Snr Call Centre Support. Your core role will entail providing
cutting-edge ISP in Joburg seeks a highly ambitious Call Centre Manager with strong intuition and leadership Applicants must have 2-3 years prior experience as a Call Centre Manager in an ISP environment. While we would
medical scheme coverage. We have an opening for a Call Centre Nurse Consultant to join our Clinical team who an effective call centre service achieve member satisfaction Responsible for incoming calls from Network costing factors are maintained Ensure that all calls and cases are fully and clearly recorded on the
responding and following up on all rescheduled calls and pending information Liaising with the various additional support to the contact centre operations in terms of taking calls, handling internal/external client advantageous Previous experience in cold calling in a call centre environment Own transport Ability to adapt
responding and following up on all rescheduled calls and pending information Liaising with the various additional support to the contact centre operations in terms of taking calls, handling internal/external client advantageous Previous experience in cold calling in a call centre environment Own transport Ability to adapt
Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The
deliverables. Provide input to the CSC (Client Service Centre) budget for the Financial year, Identifying operating preferrable) Experience · 5 years experience in a Call Centre environment · 2 years experience in a team lead
unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements