Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS accordingly for follow up and compliance purposes. Call Centre Performance Management & Reporting Provides platforms & complaints handling Knowledge of Call Centre Management systems. ATTRIBUTES: Resilient. Proactive
ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant
Are you passionate about beauty products and helping people look and feel good? Are you confident to engage and communicate your knowledge of our beauty products with our customers? We have exciting opportunities in Clicks' stores for Beauty Assistant who will report to the Store Manager, service th
About the Company: Join a dynamic team dedicated to empowering individuals through financial freedom. This company offers innovative debt management solutions, including personalized debt counselling, debt review services, and expert advice on consolidation loans. By negotiating with creditors and c
Operations Manager you will lead a BPO contact centre team in delivering exceptional customer service You possess proven customer service and contact centre operations skills, strong communication , and above client volume and profiles. A minimum 4-year call centre management or equivalent work experience, ideally
We are a reputable financial services company based in Westville, Durban. We are seeking a highly experienced sales agent. You will be a team player who is flexible to meet the needs of the business as well as the willingness to share information and knowledge with your colleagues. As a sales agent,
IGT Solutions Cape Town, Western Cape, South Africa (On-site) About Us : IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human In
clubcard rewards. To ensure the safe handling of cash at all times. To proactively promote the Clicks'
We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete Word and Excel. Good typing skills. Prior call centre 6 - 12 Months in a similar role sales experience
and experienced Customer Support Agent or Call Centre Agent to join our dynamic team. Key Performance follow-ups d) Technical Proficiency Utilize call centre software, insurance software and customer relationship Contribute to the overall efficiency of the call centre operations j) Team Collaboration Work collaboratively customers through the claims process Utilize call centre software, insurance software and customer relationship Contribute to the overall efficiency of the call centre operations Work collaboratively with team members