Previous experience as a Recruiter for Contact Centre staff (Bulk Recruitment) Must be able to handle
grow with us. Based in Amanzimtoti, Durban, our call centre is a hub of excitement and opportunity. Are you passionate individuals to join our energetic call centre team Duties & Responsibilities Engage with customer service and support. Must be able to cold call. Must be able to handle objections effectively.
We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Can plan and deliver oral customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
leads who have been referred to us, through phone calls. These leads have expressed some level of interest
OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements)
We are a reputable financial services company based in Westville, Durban. We are seeking a highly experienced sales agent. You will be a team player who is flexible to meet the needs of the business as well as the willingness to share information and knowledge with your colleagues. As a sales agent,
We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein Purpose Manages and builds a high-performance call centre of CLO's with a clear vision to provide world-class (30%) 3. Internal Liaison and Execution (15%) 4. Call Centre Performance Management & Reporting (15%) relationship with each individual who is part of the call centre structure. • Document performance agreements • Conduct remote live listens of at least 3-5 calls per week per CLO area. • Conduct monthly performance
Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients Handling complaints Handling inbound and outbound calls Adhering to compliance policy Customer Service Oriented mandatory) Fraud detection experience (Advantageous) Call center experience ( Advantageous) Attractive salary
Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients Handling complaints Handling inbound and outbound calls Adhering to compliance policy Customer Service Oriented mandatory) Fraud detection experience (Advantageous) Call center experience ( Advantageous) Attractive salary
Our client is looking for a vibrant and energetic Client Service Consultant, who strives in giving service in excellence, who is self-motivated and dedicated. Training will be provided. Please know that the candidate needs to have a valid driver's license and their own vehicle. MUST BE WILLING TO WO