energetic Outbound Sales Call Centre Agent. Position: Outbound Sales Call Centre Agent Location: Durban Kwa-Zulu Natal Minimum Qualifications: Matric 1-2 years Call Centre Exp 1-2 years Sales Exp Personal Characteristics:
a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein Purpose Manages and builds a high-performance call centre of CLO's with a clear vision to provide world-class (30%) 3. Internal Liaison and Execution (15%) 4. Call Centre Performance Management & Reporting (15%) relationship with each individual who is part of the call centre structure. • Document performance agreements • Conduct remote live listens of at least 3-5 calls per week per CLO area. • Conduct monthly performance
service, and problem-solving skills. Minimum Experience • 2 – 3 years Minimum Qualification Required
Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients inbound and outbound calls Adhering to compliance policy Customer Service Oriented Matric Fluent English Must Service experience (desired but not mandatory) Fraud detection experience (Advantageous) Call center experience experience ( Advantageous) Attractive salary Stable job offers Work in a multicultural and diverse environment
Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients inbound and outbound calls Adhering to compliance policy Customer Service Oriented Matric Fluent English Must Service experience (desired but not mandatory) Fraud detection experience (Advantageous) Call center experience experience ( Advantageous) Attractive salary Stable job offers Work in a multicultural and diverse environment
OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class Management or related field. Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES relationship with each individual who is part of the call center structure. Document performance agreements daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements)
our products Consistently achieving monthly goals Matric certificate/ NQF Level 4 Excellent communication and verbal A minimum of 6 months outbound sales experience A positive attitude and desire to succeed R4000
extensive in-bound and customer relations call centre experience to join their team Duties: Deal with external a prerequisite Any relevant Customer Service Experience will be an advantage Excellent interpersonal
service, and problem-solving skills. Minimum Experience • 2 – 3 years Minimum Qualification Required