Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients when needed Handling complaints Handling inbound and outbound calls Adhering to compliance policy Customer mandatory) Fraud detection experience (Advantageous) Call center experience ( Advantageous) Attractive salary
Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients when needed Handling complaints Handling inbound and outbound calls Adhering to compliance policy Customer mandatory) Fraud detection experience (Advantageous) Call center experience ( Advantageous) Attractive salary
high-performance call center of CLO's with a clear vision to provide world-class Inbound and Outbound CRM Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements)
of Cape Town is looking for a dedicated Senior Inbound Travel Consultant to join their growing and dynamic
with extensive in-bound and customer relations call centre experience to join their team Duties: Deal with
My client is a direct financial services company. Who are passionate about service excellence, convenience and offering our clients superior value products. Their Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella
a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
Position: E-commerce Inbound Manager Our client is looking for a dynamic E-commerce Inbound Manager to join seeking a self-driven and detail-oriented E-commerce Inbound Manager to join their team in the Midrand warehouse for this role. The E-commerce Inbound Manager will: oversee stock inbound processes conduct incoming inspections control operations manage the warehouse team and inbound drivers liaise with the procurement team develop
is currently looking to employ a Team Leader – Call Center - Drivers Licence. A wonderful career opportunity Management). Xhosa and English speaking. 3 years call center experience. Must have a Drivers License Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue – lower sold plans
an Inbound and Outbound Dispatch Supervisor to join their team. Supervise the movement of inbound and operations and ensure smooth running of inbound and outbound stock (inbound from factory - outbound to clients)