Field Support Engineers to join our team and provide on-site technical support and assistance assistance to clients or customers. As a Field Support Engineer, you'll play a crucial role in ensuring clients receive timely and effective technical support, thereby contributing to the overall success of resolved remotely is redirected back to the remote support team.
Our client is seeking a Sales Support Team Leader to join their team. You will manage a team of Sales performance and improve processes Computer literate (MS Office) Interested and meet the above requirements then
PURPOSE The VIP Support Engineer (is the first point of contact for VIP's in request of support via Telephone/email Telephone/email or Automation. The VIP Support Engineer will proactively check the health status of VIP hardware timely fashion. The engineer provides desktop support, such as password or account related queries, Outlook logged request or incident. Provide first line support for VIP's facing challenges and try and resolve monitoring and analysing incoming calls, problems and support requests. Use the required dashboards or views
our IT Support Team: one for a Tier 2 IT Support Technician and another for a Tier 3 IT Support Technician Minimum of three years of relevant experiance in IT support. 2. Possession of a valid driverws license and Midrand or Sandton Tier 2: Desktop support, Application reloads, remote support, Laptop and desktop setups and
seeking a Junior Support Engineer to join their technical support team. The Junior Support Engineer will weekends. Responsibilities: Provide technical support and troubleshooting assistance to customers via resolving technical issues Collaborate with senior support engineers and cross-functional teams to escalate with cross-functional teams, including Senior Support Engineers, Principal Engineers, Network Engineers
full-time basis as a Virtual Assistant role - Business Support Executive (BSE) at the Centre of Excellence (COE) connection but could be expected to work from an office, should the employer require it in the future. administrative tasks for our clients, with a focus on supporting digital marketing and Sales teams with activities within a shared team (pod) structure, providing support to a variety of stakeholders with varied operational responsible for executing the stakeholder requests, supporting their needs and any internal business operation
seeking a Senior Support Engineer. The role is shift-based weekends and involves supporting business infrastructure Responsibilities: Provide expert-level technical support and troubleshooting assistance to customers via base or ticketing system Mentor and coach junior support engineers, providing guidance, training and knowledge performance Perform post-resolution follow-ups to support requests Reinforce SLAs to manage end-user expectations with cross-functional teams, including Senior Support Engineers, Principal Engineers, Network Engineers
Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as for customer queries or complaints, extending support beyond technical issues to encompass sales, construction including fiber, wireless, desktop, email, and hosting support. Provide exceptional customer service to FTTH/FTTB PRTG. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing with
I.T Support Desk Analyst:
Our client, a growing Managed Service Provider company with full-time opportunities for experienced IT Support Desk Analysts with customer call-center experience individually and collaboratively with a world-class Support Desk team. Working as part of a team, successful technologies to provide exceptional customer service in support of our clients. Remuneration based on experience sential duties and responsibilities of the IT Support Desk Analyst include but are not limited to:
available for a Systems Support person to join our dynamic team. To provide technical support and assistance to PERFORMANCE AREAS Technical Support: Provide first-line technical support to end-users, including troubleshooting alerts and identify opportunities to streamline IT support processes and enhance end-user experience. Security Information Technology. 2 Years experience in IT support including troubleshooting hardware and software as the “Act”. The SPAR Group LTD, with its head offices at 22 Chancery Lane in Pinetown, is collecting