The service desk manager is responsible for managing daily operations of the service desk, managing the the service desk team, representing the team to other stakeholders, and helping to ensure that the service improving. To meet these many demands, a good service desk manager must have: The ability to build a understanding of the strategic vision for the service desk and the ability to set the long-term direction Knowledge and understanding of best practices for service management. Strong communication skills, including
and update the funders regularly to ensure all services rendered are paid for Develop and implement admissions are in accordance with client's standards Review services (together with relevant stakeholders) on SAP to to ensure optimisation of billings of services Analyse data trends relating to rejections and short payments and business billing process to ensure Patient Services metric targets are achieved
Tracker requires the services of a talented and experienced Head: Critical Services to focus on developing developing, implementing and reviewing the Critical Services strategy in order to ensure that the approved recovery rate and exceed the required customer service delivery standards of Tracker. Strategy Formulation the creation of a strategy to guide the Critical Services department as determined by the strategic objectives for Critical Services. Ensure alignment of the strategic goals for the Critical Services department with
Clients to experience a positive difference in service levels and ensure that a high standard is maintained
Clients to experience a positive difference in service levels and ensure that a high standard is maintained
To assist with running of day to day administration duties in a positive, friendly and efficient manner against company SOP thereby ensuring customer satisfaction. To efficiently execute all operational activities at the point of sale in a timely and efficient manner. To maintain high levels of accu
that specializes in providing top-notch products/services to their valued customers. They are committed committed to delivering exceptional customer service and ensuring customer satisfaction at all times. They are are currently seeking a Customer Service Agent to join their dynamic team in Blackheath, Capet Town. Job Job Overview: As a Customer Service Agent, you will be responsible for interacting with customers to provide information in response to inquiries about products and services and to handle and resolve any customer complaints
motivated and experienced Manager of Producer Services to join a leading FMCG company. As a trusted recruitment will be responsible for managing the producer services department and ensuring the smooth operation of and quality control. As a Manager of Producer Services, you will play a crucial role in building and and driving continuous improvement in producer services. This is an exciting opportunity for an experienced a passion for delivering exceptional customer service. Requirements Bachelor's degree in Business Administration
Automation industry is currently looking for a Service Operations Manager (Document Solutions) to be based based in Midrand, Gauteng. The CSSD Service Operations Manager is accountable for the management and and delivery of the Hardware Service portfolio to all customers and Channel Partners. The responsibilities management of critical service areas in the CSSD department which are: Field Service, Hardware Implementation Management of Hardware Service Products and Solutions. Management of hardware service portfolio. Customer
administrative aspects of health and welfare programs and services. At least 2 years post qualification experience experience A Degree in Health or Welfare Services Management or related Qualification. Below age of 44. Exceptional