The Support Force have an opportunity for an experienced 3rd Line Support Consultant to join our service providing email and telephone based technical support to our vast client base, resolving a wide range range of technical customer issues and escalating support requests where necessary to ensure that queries agreed SLAs. You are the last port of call for the support team so your attitude towards tackling something person will be an experienced Support Consultant ideally from a Managed Service Provider background. You will
search of a Support Engineer to join our dynamic team, assisting in various daily support activities. customers on a daily basis to ensure satisfactory service Take customers through the problem-solving process and Experience A N MCSA Minimum of 4 years in IT support position Network and Server Knowledge Active Directory
Product & Support Developer (Python)
Johannesburg (Hybrid)
TITLE: SUPPORT MANAGER OPERATIONS REPORTS TO: OPERATIONS MANAGER Perm Role, Based in Cape Town Job purpose operational capabilities and output, to support the business and client service strategy. In this role you will point of escalation. You will also advise and support in the analysis, development, and implementation implementation of best practices across the servicing value chain. Key outcomes The following outcomes will be expected expected to be achieved by the Support Manager Operations: Implementing, evaluating, and ensuring that
To assist with maintaining and supporting the IT and CRM systems for the company and ensure optimal functioning functioning of such services, with appropriate maintenance and data analytics on performance and use Provide internal technical support and occasional client-facing support as well. Minimum Requirements: software • Supporting standard end user applications • Supporting printers and print services • Working knowledge of network services (i.e. DNS, SMTP, DHCP, etc.) • Cloud Service Support • Ability to perform
Cape Town offering Managed IT Services. They are looking for an Onsite Support Technician to join their branch in Sandton, Johannesburg. JOB DESCRIPTION: To support ESSN Enterprise software, servers, storage and products to existing and potential clients. To support SLAs to existing and potential clients. MAIN DUTIES RESPONSIBILITIES: Provide telephone, face to face and online support to the client Client liaison and communication requirements within the agreed SLAs Provide customer service and manage accounts to retain a long term business
12)
this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be customer incidents and requests. The team provides support to our global customer base covering multiple time your knowledge, investigative and problem solving support skills To keep customers regularly updated through issues To maintain an up-to-date knowledge of supported applications and development • Bachelor's Degree with online retail business and eCommerce systems support • Experience working with SOAP requests and responses
Our client in the Solar industry is looking for a bright candidate to join their team. You will assist the Bussiness Development Manager. Duties and Responsibilities: Technical reviews Prelim costings Review data Assist with quotes Review proposals and designs Daily planning Manage CRM system Assist
Reference: CPT007047-ST-1 ADMINISTRATION SUPPORT FOR NEDBANK VEHICLE AND ASSET FINANCE NORTHERN SUBURBS