implementation for the Provide strategic advice and support on policy matters. Assist with reporting on various Corporate Strategic Alignment • To participate in and support Corporate Initiatives.• To formulate and implement ambiguity To provide a comprehensive and strategic support to the Divisional Executive by providing day to to day oversight of operational matters and supporting the long-term planning, execution and measurement presentations for various boards and committees. Support the co-ordination, planning and alignment of divisional
will be responsible for the day-to-day 3rd level support and since this is a 24x7x365 environment, he/she technical support to customers via various channels such as phone, email, Freshdesk support tickets • both written and verbal. • Attend to all logged support incidents and calls. • Communicate timelines with issue response/resolution. • Attend to all logged support incidents and calls. • Work closely with team lead and retention by meeting and exceeding customer support service levels. • Maintaining a high level of professionalism
Reference: JHB000986-DS-1 Role: Support Engineer (ISP - 1st Line) Location: Illovo, Johannesburg A well well know, leading ISP is looking for a dynamic Support Engineer- L1 to join their team. It is an exciting communication skills – MUST HAVE Previous network support experience within a Service Desk environment, ideally tools (e.g., Wireshark, Nagios, SolarWinds) VoIP support experience would be very beneficial but not a must
technical expertise of an IT Support Technician with 12 years' SME Support experience is sought by a cutting-edge Dell & Veeam. DUTIES: Provide General Desktop Support. Fast and effective problem resolution. Monitor Exchange Server mailbox maintenance. Monitor support queue that consists largely of end-user fault calls Install and configure systems and applications in support of daily operations. REQUIREMENTS: Qualifications (CCNA / CCNP). Experience/Skills - 12 Year's SME Support experience. Thorough understanding and appreciation
concern is seeking a Trade Support Coordinator to provide administrative support to the trade department ensuring efficient processing of documents in support of the receipt and sale of products; effective authorities and internal stakeholders. Requirements: Support the sale and export of goods by producing and collating administrative experience. Previous experience in trade support Experience in developing internal processes and
Desktop Support Engineer - Western Cape DUTIES WILL INCLUDE, BUT ARE NOT LIMITED TO: Job Title: Desktop Desktop Support Engineer Are you dedicated to providing efficient and effective support to wonderful customers as a Technical Support Specialist Key Responsibilities: - Provide outstanding support via our Helpdesk endpoint management, and backup solutions. - Server Support - Weekly and monthly Maintenance - Troubleshoot
Product Experts provide high-quality first-line support and remote care to hearX USA customers. They maintain meet their needs to minimise returns. Customer Support Answer any inbound calls and assist as far as possible timely manor. Complete assigned CRM tasks for support calls to customers. Assist with outbound calling positive view of hearX and Lexie and the customer support team and processes. Conduct business in a professional improve customer satisfaction. Maintain customer support KPA's at all times to ensure a high ‘customer effort
Mid Level IT Support Engineer (JB4422) Rosebank, Johannesburg Market Related Duration: Permanent Our for a highly skilled and motivated Mid Level IT Support Engineer to join their busy team. You will play a crucial role in providing advanced technical support and troubleshooting for their clients. Your focus Responsibilities: Deliver second-level technical support to clients via phone, email, and in-person, addressing infrastructure and server systems. Collaborate with Level-1 support engineers, project managers, and vendors to resolve
are seeking an outgoing, organized, and friendly support professional to join our growing team and provide written communications. Delivering high quality support for our products and services to customers and communication channel would be your priority. • Creating support tickets and tasks on SAP facilitating the management
seeking a Field Support Engineer to join our team. As a Field Support Engineer they will resolved remotely is redirected back to the remote support team.