Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc)
Our client that specialises in Legal Services is seeking a Legal Secretary on a 6-month Temporary Contract to join their Cape Town branch. Purpose of the job: To provide legal secretarial support to the Legal Advisor / Claims Executive. Salary: R280k-R330k Benefits: Guaranteed bonus/Performance Bonu
Duties:
Call clients to understand their insurance needs and financial goals.
Required:
Minimum of 2 years Call Centre sales experience.
Matric (Grade 12) Essential
diesel pump rooms, agricultural coops, fitment centres, fleet owners, automotive dealerships, and more
Manage allocated areas, maintaining detailed call logs, and submitting daily and monthly reports.
Follow a structured call plan, aiming for 6-8 client visits per day
Visit
development of the region. Our client is offering a golden opportunity for a seasoned Financial Analyst to
development of the region. Our client is offering a golden opportunity for a seasoned Financial Analyst to
is a forward-thinking company specialising in call centre services across various sectors, including FinTech
customer service or payroll support and have call centre or finance industry experience. Knowledge of Queries and compliance duties Inbound and outbound calls to contractors and agencies Managing customer accounts
customer service or payroll support and have call centre or finance industry experience. Knowledge of Queries and compliance duties Inbound and outbound calls to contractors and agencies Managing customer accounts
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service