Field Specialist position in the Technical Service Centre– Based in Cape Town
Brief
customer concerns involving TSC, Customer Interaction Centre and the Dealer.
Monitoring of call planners and report analysis - weekly and monthly reporting Monitoring of call rates and
Monitoring of call planners and report analysis - weekly and monthly reporting Monitoring of call rates and
responsible for managing both inbound and outbound calls, as well as other correspondence related to claims adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other responsible for managing both inbound and outbound calls, as well as other correspondence related to claims adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other
responsible for managing both inbound and outbound calls, as well as other correspondence related to claims adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other responsible for managing both inbound and outbound calls, as well as other correspondence related to claims adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other
appointment
and facilitate future sales.
Keep records of calls and sales and note useful information.
Achieve
needs telephonically, by mail. Email or personal calls.
support and training on Company's products. Cold calling and new bussiness development. Matric (Grade 12)
Recruitment Consultant or Sales Consultant