customer service or payroll support and have call centre or finance industry experience. Knowledge of onboarding Queries and compliance duties Inbound and outbound calls to contractors and agencies Managing manner Previous customer service role Previous inbound and outbound phone experience Keen eye to detail
customer service or payroll support and have call centre or finance industry experience. Knowledge of onboarding Queries and compliance duties Inbound and outbound calls to contractors and agencies Managing manner Previous customer service role Previous inbound and outbound phone experience Keen eye to detail
Responsibilities
URGENT: BPO Call Centre Agents needed
-Our client in the BPO (international) Call Centre are looking Debt)
answering client calls, listening to their concerns, and solving problems. They handle both inbound and outbound Responsibilities: ▪ Answering of inbound calls. ▪ Respond to client's emails and calls and identify the client's information and solutions. ▪ Accessing a situation – first call resolution. ▪ Adhering to all client services guidelines stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller. Engage and actively
answering client calls, listening to their concerns, and solving problems. They handle both inbound and outbound Responsibilities: ▪ Answering of inbound calls. ▪ Respond to client's emails and calls and identify the client's information and solutions. ▪ Accessing a situation – first call resolution. ▪ Adhering to all client services guidelines stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller. Engage and actively
environments, particularly those with inbound or outbound call centres. As a member of the Unified Comms
You'll be responsible for managing both inbound and outbound calls, as well as other correspondence related Company Policies and Procedures Managing calls - both inbound and outbound as well as all other correspondence You'll be responsible for managing both inbound and outbound calls, as well as other correspondence related Company Policies and Procedures Managing calls - both inbound and outbound as well as all other correspondence
You'll be responsible for managing both inbound and outbound calls, as well as other correspondence related Company Policies and Procedures Managing calls - both inbound and outbound as well as all other correspondence You'll be responsible for managing both inbound and outbound calls, as well as other correspondence related Company Policies and Procedures Managing calls - both inbound and outbound as well as all other correspondence
Duties:
Call clients to understand their insurance needs and financial goals.
Required:
Minimum of 2 years Call Centre sales experience.
Matric (Grade 12) Essential