Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
Description MISSION A dynamic company specialising in the Transport and Logistics industries are seeking to employ a responder with previous logistics experience. The Responder's primary mission is to perform all tasks associated with the contact centre, from call management to response reaction and
beneficial but not a must.
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Knowledge: Principles of sales The workings of a call centre Product/Systems knowledge and/or potential to knowledge in a short space of time At least 6 months call centre experience or exposure is advantageous Additional
Knowledge: Principles of sales The workings of a call centre Product/Systems knowledge and/or potential to knowledge in a short space of time At least 6 months call centre experience or exposure is advantageous Additional
Customer service experience is essential Previous call centre experience - preferably in a client centric or or sales environment Previous call centre experience – preferably in a retention environment An ideal
Customer service experience is essential Previous call centre experience - preferably in a client centric or or sales environment Previous call centre experience – preferably in a retention environment An ideal
Qualifications: Matric Relevant tertiary or Call centre qualification will be beneficial Applicants with will be given preference Experience: Previous Call Centre experience in Telesales. Experience in Short