beneficial but not a must.
/>Cybersecurity event detection and investigation.
Centre for Internet Security (CIS) controls, standards
assessment.
Managing the Security Operations Centre (SOC)
ensure marketing strategy is being executed by Centre Managers Ensure that websites and digital marketing
ensure marketing strategy is being executed by Centre Managers Ensure that websites and digital marketing
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qualification Experience • More than 2 years' call centre and/or customer management experience (Solution
call centre experience - preferably in a client centric or sales environment Previous call centre experience
call centre experience - preferably in a client centric or sales environment Previous call centre experience
to perform all tasks associated with the contact centre, from call management to response reaction and assisting with administration and data. The response centre will operate 24/7 on a three-shift basis. Each • Logistics background an advantage • Response centre background an advantage • Excel experience should • Logistics background an advantage • Response centre background an advantage • Excel experience should