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qualification Experience • More than 2 years' call centre and/or customer management experience (Solution
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback quality assurance/quality control role within a call centre environment. Skills: Excellent listening and
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback quality assurance/quality control role within a call centre environment. Skills: Excellent listening and
file documentation are up to date. Answer inbound calls and to provide product and service information to customers. Resolve customer queries received through calls and emails. Hire, onboard and train new Client support experience managing staff in customer support/ call centre environment. Punctual. Highly adaptable, shows
file documentation are up to date. Answer inbound calls and to provide product and service information to customers. Resolve customer queries received through calls and emails. Hire, onboard and train new Client support experience managing staff in customer support/ call centre environment. Punctual. Highly adaptable, shows
Hospitality Sales Representative needed. Duties: Calling on Chefs, Catering Managers and Hotel Managers communication skills ● Own Car and driver’s Licence ● Calling on our existing customer base and searching new
Logging, following up, testing and resolving of call bug tracker. Investigate and provide feedback to Liaison Contact Client to clarify requirements Update calls with clear understanding of expected outcome Upfront
Developing New Leads through Prospecting and Cold Calling Activities Qualification of all inbound Marketing Follow-up and handling of all inbound customer calls or email enquiries Updating of all Customer records in a manufacturing/engineering environment Cold calling Assisting a BDE to reach monthly sales targets