You will manage the technical department, training academy and ensure the correct level of product knowledge areas of responsibility: Technical Department Training Academy Product Knowledge and Solutions Detail Alarms, Solar Backup Power Systems Training Academy Manage Training Academy Maintain SAQA and SASSETA CSD and Vendor registrations Training of Installers and End-users Training of Staff Product Knowledge and Competent Sales Engineers Qualifications B Degree or equivalent in electronic engineering or computer science
communication skills.
Technical department and ensure high level of customer services, this includes counter support, telephonic support
systems and solution testing
Manage training academy
Training of installers and end-users
Min. 10 years exp as a Tech Service Manager
Must have security product knowledge and design
to the Service Team, based in Centurion Job Specification This position reports to the Service Manager Manager In office support for the operations of the Service Department Responsible for providing administrative Accurately capturing and prepare invoicing of planned service work and breakdowns Process sub-contractor invoices allocate to corresponding service jobs Provide logistical support by managing service calendars and assisting schedules Coordinate travel arrangements for the Service Department Assisting with quotations and report
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