experienced Deputy QA Manager / QA Pharmacist. Assist the QA Manager with all QA-related responsibilities in the role of QA Manager for the company in the absence of the QA Manager To ensure QA compliance and requirements. To ensure GMP, GWP, GDP, QMS etc. are QA-compliant. Assist with 3rd party audits when required Pharm degree required (non-negotiable) 3 years of QA pharmacist experience - preferably with some man
At SA Baking Supplies, we rise to your occasion by making baking easy and convenient for every baker, whether you do it at home or practise it as your profession. Our aim is to cater for the full circle of your baking needs, and we are currently looking for shop assistants to join our team Cashier D
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback gaps. Reporting and Analysis: Generate and analyse QA reports to identify trends, patterns, and areas of sessions. Continuous Improvement: Develop and update QA/QC processes and standards to ensure continuous improvement industry best practices and integrate them into the QA/QC process. Compliance and Risk Management: Ensure
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback gaps. Reporting and Analysis: Generate and analyse QA reports to identify trends, patterns, and areas of sessions. Continuous Improvement: Develop and update QA/QC processes and standards to ensure continuous improvement industry best practices and integrate them into the QA/QC process. Compliance and Risk Management: Ensure
beneficial but not a must.
advisors are responsible for handling difficult calls. It is their responsibility to retain clients and Previous call centre experience - preferably in a client centric or sales environment Previous call centre
advisors are responsible for handling difficult calls. It is their responsibility to retain clients and Previous call centre experience - preferably in a client centric or sales environment Previous call centre
perform all tasks associated with the contact centre, from call management to response reaction and measurement assisting with administration and data. The response centre will operate 24/7 on a three-shift basis. Each packages (Microsoft Office, Xero, Mechanic Desk, Call Management Software) • Telephone • Internet access Underpinned by Right Now and Can Do: • Drivers will log calls for breakdowns or mechanical problems on the truck trailer through the App. • Drivers will log panic or call me through the App. • The Responder will be responsible
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qualification Experience • More than 2 years' call centre and/or customer management experience (Solution