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qualification Experience • More than 2 years' call centre and/or customer management experience (Solution
departments, including customer service, sales agents, and quality control to streamline the returns holding in all direct and indirect Distribution Centres nationally.
Drafting and preparation of correspondence to agents, clients, and the Registrar of Trade Marks. Corresponding of powers of attorney and/or authorisations of agent. Preparation of invoices (debit and credit notes)
Drafting and preparation of correspondence to agents, clients, and the Registrar of Trade Marks. Corresponding of powers of attorney and/or authorisations of agent. Preparation of invoices (debit and credit notes)
Experience as Accounts Manager or Customer Care Agent
/>Cybersecurity event detection and investigation.
Centre for Internet Security (CIS) controls, standards
assessment.
Managing the Security Operations Centre (SOC)
daily system maintenance tasks to ensure system, agents and endpoints are compliant. Manage groups and Release Management. Ensure OEM 3rd level support calls are logged and resolved as per OEM resolution, as
involved in distribution, budgets, product forecast, agent commission structures etc. 3 to 5 years of Accounting